The first request was made by Florida Rolfer Ari Globerman back in December of 2009. Spabooker finally started a Google Calendar sync in August of 2012….but how good is it? The feature was released with much fanfare as part of their version 8.3 release.
A collective sigh of relief went out over the internet. In the first few days, though, the shortcomings became very clear and remain very clear.
Here are the three major issues that make Spabooker’s Google Calendar Sync a total joke.
1) It’s not a full two-way sync. Spabooker lets you “subscribe” to your Spabooker calendar. That means anything you do on Spabooker goes to a calendar that Google Calendar can then read and display.
From Google Calendar, you CANNOT make any changes to your schedule at all. If you want to block time on your schedule for a networking meeting or just some much-deserved time off, you need to login to Spabooker.
This is a one-way sync, and since logging into Spabooker adds so much time (given their slightly slow and clunky interface) to simple scheduling tasks, this can get old really fast.
As if that’s not bad enough, the sync is not instantaneous. How long does it take for changes to show up in Google Calendar? It varies. It could be minutes; it could be hours. This is not entirely Spabooker’s fault as several other online booking companies over the last 3 years have had problems figuring out how to get the Google Calendar sync to be instantaneous.
However, Full Slate and BookFresh solved this problem two years ago when users were begging for a fix. It’s clear that there’s a solution to the problem, but Spabooker didn’t do their homework and doesn’t even acknowledge it as a problem.
2) You only see the current week. You read that right. The one-way sync they have built in ONLY SYNCS THE CURRENT WEEK. I have no clue how anyone in their development team thought this was a good idea.
Anybody running any kind of massage or bodywork business will want to be able to look ahead in their calendar to see what’s coming in the week and month ahead. Also, you may want to look backwards in time to see when the last time was a client was in.
If you rely on Spabooker’s sync, you’ll be able to whip out your smartphone calendar, scroll back a week or two and see — absolutely nothing. If you want to see the past or future, Spabooker still forces you to log in to their clunky calendar.
3) Names don’t appear in the calendar.
Let’s say you’re at home having just finished dinner. You want to see who’s coming in tomorrow. You open up your Spabooker-synced Google Calendar and see a full day. Glorious! Except you only see service names.
You click on the little rectangle and — voila! — you only see the description of the service. You have no clue who you’re actually seeing. Want that information? You are forced to log in to Spabooker again.
If you’re a Rolfer or bodyworker looking for a straightforward system that actually has a functioning, useful Google Calendar sync, I’d still strongly recommend checking out Full Slate.
If you’re an ABMP member, you still get a hefty discount off their normal rates. If you aren’t an ABMP member, you can get a discount if you click this link.
If you appreciate the time I put into this review and do choose to use Full Slate, please feel free to let the Full Slate team know that Matt at websites4rolfers sent you!